We speak Gravity Forms natively.
Entries can log while notifications never send. Conditional routing, merge tags, and the mail path need a diagnosis, not another “resend” click.

Conditional routing, {admin_email}, third-party feeds, and email overrides silently break GF notifications more often than the form itself.
Priority triage for paid-traffic sites
Gravity Forms can capture the lead and still fail your sales team.
Select the situations that sound like your site, then review what this fix produces.
Select any that apply, or go straight to what this fix produces.
Entries can log while notifications never send. Conditional routing, merge tags, and the mail path need a diagnosis, not another “resend” click.
Not generic “form help.” We inspect GF notification logs, test submissions with your field values, and verify feeds plus email in one pass.
Diagnosis
Conditional logic, “send to” fields, BCC chains, and inactive notifications after clone/migration.
Per-form notification rules
The layer
Broken `{field}` references when fields were renamed or removed.
Merge tags & dynamic routing
Verification
Whether GF is using global mail settings or per-notification overrides.
Email sending overrides
Entries without notifications are silent revenue leaks.
Conditional logic, “send to” fields, BCC chains, and inactive notifications after clone/migration.
Broken `{field}` references when fields were renamed or removed.
Whether GF is using global mail settings or per-notification overrides.
Zapier, automatic handoffs, and payment add-ons that intercept or duplicate the notification path.
Which form ID, what should trigger the email, and what you see in Entries vs. inbox.
Entries without notifications are silent revenue leaks.