Why the short form exists
White screens, malware, and failed plugin updates do not wait for a multi-step intake. The ASAP flag marks the request as urgent so a senior engineer can reply without a junior handoff.
Emergency fast lane
Get a senior engineer on a broken WordPress site.
One short form. Send an urgent request. Submission confirms we received it. You can start a $99 fix now if you already know the issue.
We usually reply in minutes. Response time is not guaranteed.
Is this page for you?
Select the situations that sound like your site, then review the emergency path.
Select any that apply, or go straight to the form.
What you walk away with
Send an urgent request. Submission confirms we received it. A senior engineer is not already working at submit. Credentials are not collected on this form.
ASAP flag
A first reply in minutes
Send an urgent request. We usually reply in minutes. Response time is not guaranteed.
Minutes
usual first reply, not a clock
Receipt
Submission confirms we received it
The short form confirms receipt. Diagnosis starts after a senior engineer replies, not when you submit.
Receipt
confirmed at submit, not work started
No junior queue
Senior WP engineers, no junior handoffs
A senior queue, not a junior handoff. If you already know the issue, you can start a $99 fix from this page instead of waiting for a reply.
Senior
engineer, no junior handoff
Site down and still filling a long form?
Send an urgent request. Submission confirms we received it. A senior engineer is not already working at submit.
What the emergency path includes
- ASAP flag on the request
- Usual first reply in minutes, not guaranteed
- Senior WP engineers, no junior handoffs
- Submission confirms receipt, not work started
Send an urgent request.
One step. Tell us what broke. Submission confirms we received it.
We usually reply in minutes. Response time is not guaranteed. Credentials are not collected on this form. You can start a $99 fix from this page if you already know the issue.