ASAP: site down or critical path broken
One update. Whole site down.
White screen, fatal error, broken checkout, or Elementor won’t load. We inspect error logs, disable the right plugin with direct site access, and restore service without guessing.
We don’t guess in the WordPress dashboard. We read logs and fix the actual conflict.
Common signs we see every week.
White screen of death
A fatal error in a plugin or theme after auto-update overnight.
Checkout or forms broken
WooCommerce, Gravity Forms, or payment gateway failed on new version.
Elementor won’t load editor
Version mismatch between Elementor, Pro, and companion plugins.
Layout exploded after theme update
Child theme override or builder template incompatibility.
Not a generic “clear your cache” ticket.
Emergency · Plugin conflict issues have predictable failure points. We audit the layers that actually matter for your symptom.
Direct diagnosis and repair when needed. Logs, database, and server config, not only the WordPress dashboard.
Error & debug logs
Exact file and line, not generic “critical error” email.
Plugin state without dashboard access
Deactivate or roll back the problem plugin without needing the dashboard.
Version matrix
Site software, WordPress core, plugin, and theme compatibility — what not to re-enable yet.
Staging verification
Reproduce update safely before touching production again.
Direct diagnosis and repair is our default, not a premium upsell.
When the WordPress dashboard is unreachable, that’s when senior access matters most. We recover first, then plan the proper update path.
From report to verified fix.
Triage in hours, not days
You submit the form with site access. A senior developer reviews logs, email settings, plugins, and hosting. Not a generic checklist.
Fix at the real layer
We inspect the whole site when the WordPress dashboard alone cannot explain the failure — hosting, site code, stored data, and settings.
Verify before we close
We test the fix the way your business measures it: test submissions, inbox delivery, tracking events, or page speed — not “looks fine on desktop.”
One-time emergency fix
Fixed-price recovery. No monthly plan required.
Single-incident WordPress fix for plugin blow-ups, malware, and other urgent breaks. Invoice after triage — online checkout is not required to start.
Scoped fix or no fix fee — if the issue is out of scope after triage, we quote before any billable work.
What’s in scope
- Single-incident WordPress recovery (plugin conflict, white screen, malware cleanup of known infection)
- Restore service on one production site when the break is identifiable from logs and direct site inspection
- Verify the primary broken path (front, checkout, form, or dashboard) before we close
Out of scope
- Full redesigns, custom plugin development, or multi-site migrations
- Ongoing care, content work, or “make it faster everywhere” performance rebuilds
- Issues that need product decisions, legal review, or third-party vendor accounts we cannot access
Out of scope? We send a written quote before any extra work — no surprise invoices.
Quick answers.
- Can you roll back a single plugin?
- Yes, when backups or version history exist. We document what version is stable before re-updating.
- I don’t have server login access.
- Hosting panel or a site login from your host works; we’ll tell you exactly what access speeds recovery.
- Will you update everything again?
- Only on your timeline, often we pin versions and set a managed update policy after fix.
Emergency plugin conflict fix
What broke (front, checkout, admin), last plugin updated if known, and whether you have hosting or site login access.