Direct diagnosis and repair is our default, not a premium upsell.
A white screen after an update needs rollback and a working live site, not a generic “restore a backup” email.
Plugin update failure
Get a broken plugin update rolled back and the site working.
White screen, fatal error, broken checkout, or Elementor won’t load. We inspect error logs, disable the right plugin with direct site access, and restore service without guessing.
ASAP: site down or critical path broken
Emergency?
We don’t guess in the WordPress dashboard. We read logs and fix the actual conflict.
Is this page for you?
Select the situations that sound like your site, then review what this fix produces.
Select any that apply, or go straight to what this fix produces.
What this diagnosis produces
When the WordPress dashboard is unreachable, that’s when senior access matters most. We recover first, then plan the proper update path.
Diagnosis
Error & debug logs
Exact file and line, not generic “critical error” email.
01
Error & debug logs
The layer
Plugin state without dashboard access
Deactivate or roll back the problem plugin without needing the dashboard.
02
Plugin state without dashboard access
Verification
Version matrix
Site software, WordPress core, plugin, and theme compatibility — what not to re-enable yet.
03
Version matrix
Get the site back online first.
Then fix the update process so it doesn’t repeat.
Emergency site recoveryWhat the work includes
- Triage in hours, not days
- Fix at the real layer
- Verify before we close
What we check
Error & debug logs
Exact file and line, not generic “critical error” email.
Plugin state without dashboard access
Deactivate or roll back the problem plugin without needing the dashboard.
Version matrix
Site software, WordPress core, plugin, and theme compatibility — what not to re-enable yet.
Staging verification
Reproduce update safely before touching production again.
One-time emergency fix
Fixed-price recovery. No monthly plan required.
Single-incident WordPress fix for plugin blow-ups, malware, and other urgent breaks. Invoice after triage — online checkout is not required to start.
Price
$99 one-time
Turnaround
24 hours
Guarantee
Scoped or no fix fee
Scoped fix or no fix fee. If the issue is out of scope after triage, we quote before any billable work.
What’s in scope
- Single-incident WordPress recovery (plugin conflict, white screen, malware cleanup of known infection)
- Restore service on one production site when the break is identifiable from logs and direct site inspection
- Verify the primary broken path (front, checkout, form, or dashboard) before we close
Out of scope
- Full redesigns, custom plugin development, or multi-site migrations
- Ongoing care, content work, or “make it faster everywhere” performance rebuilds
- Issues that need product decisions, legal review, or third-party vendor accounts we cannot access
Out of scope? We send a written quote before any extra work. No surprise invoices.
FAQ
Quick answers.
- Can you roll back a single plugin?
- Yes, when backups or version history exist. We document what version is stable before re-updating.
- I don’t have server login access.
- Hosting panel or a site login from your host works; we’ll tell you exactly what access speeds recovery.
- Will you update everything again?
- Only on your timeline, often we pin versions and set a managed update policy after fix.
Site down after update
Emergency plugin conflict fix
What broke (front, checkout, admin), last plugin updated if known, and whether you have hosting or site login access.