Same-day triage for live lead loss
Your contact form looks fine. Your inbox is empty.
Submissions show “success” but emails never arrive, or they land in spam. We diagnose WordPress mail, email sending plugins, domain verification settings, and form plugin delivery end to end.
Every missed form submission is a lead you already paid to acquire.
Common signs we see every week.
“Success” message, zero emails
Visitors think they submitted. Your sales system and inbox never got the record.
Only some forms fail
Footer form works; popup or landing-page form does not, often a different mail path or plugin.
Everything went to spam
Gmail/Outlook silently filtering WordPress `@yourdomain` mail after a host or domain settings change.
Works on staging, dead in production
Email plugin pointed at wrong credentials, or WordPress mail blocked on the live host.
Not a generic “clear your cache” ticket.
Forms & lead capture issues have predictable failure points. We audit the layers that actually matter for your symptom.
Direct diagnosis and repair when needed. Logs, database, and server config, not only the WordPress dashboard.
WordPress mail path
Whether WordPress is using built-in mail, an email plugin, or a relay service — and what actually gets sent.
Domain email verification (SPF, DKIM, DMARC)
Authentication gaps that cause providers to drop or spam-folder legitimate form notifications.
Form plugin hooks & notifications
CF7, WPForms, Fluent, notification routing, conditional logic, and form submission failures.
Hosting mail limits & blocklists
Shared host throttling, blocked sending ports, and reputation issues on your sending address.
We don’t “try another email plugin” and hope.
We read mail logs, send controlled test messages, and trace the full path from form submit to your inbox, including mobile popup forms and double opt-in flows.
From report to verified fix.
Triage in hours, not days
You submit the form with site access. A senior developer reviews logs, email settings, plugins, and hosting. Not a generic checklist.
Fix at the real layer
We inspect the whole site when the WordPress dashboard alone cannot explain the failure — hosting, site code, stored data, and settings.
Verify before we close
We test the fix the way your business measures it: test submissions, inbox delivery, tracking events, or page speed — not “looks fine on desktop.”
Quick answers.
- Is this always an email plugin fix?
- No. Sometimes it’s domain settings, sometimes a conflicting plugin, sometimes form submission timing out on mobile. We find the actual break before recommending tools.
- Do you work with Contact Form 7, WPForms, Gravity Forms?
- Yes. Plugin-specific notification settings are part of the audit; we also verify host-level delivery.
- How fast can you start?
- Most form-delivery emergencies are triaged same business day when marked urgent. WordPress dashboard and hosting access speeds everything up.
Request a form delivery audit
Tell us which form plugin you use and what “broken” looks like. We’ll respond within hours.